Privacy Policy

Information on the processing of personal data pursuant to and for the purposes of Art. 13 of the New European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data (GENERAL DATA PROTECTION REGULATION – GDPR)
Your privacy
Welcome to our website bngrsconceptstore.it

B&G Projects Srl collects and manages your personal data with the utmost care and adopts specific security measures to protect it. Below you will find all the information on how we process your personal data in connection with your browsing on bngrealshoes.com and use of the services offered.

For more detailed information on how B&G Projects Srl handles your personal data, please read our Privacy Policy – ​​Detailed Information. Please also read the bngrealshoes.com Cookie Policy, which contains information regarding the use of cookies on the website and the terms and conditions of our services. Some services may be subject to specific legal terms; in such cases, we will provide you with all the relevant information from time to time.

The Data Controller
The Data Controller of your personal data is B&G Projects Srl with registered office in Viale Dell'Industria, 37, 37015 Sant'Ambrogio di Valpolicella, Verona – Italy

Contact the data controller at any time by sending a request from the website, by email to contacts@bngrealshoes.com, or by writing to the B&G Projects Srl headquarters for any clarification, question, or requirement related to your privacy and the processing of your personal data.

Types of data processed and purposes of processing
B&G Projects Srl processes the personal data you provide when you place an order and purchase goods, as well as the data we collect while you browse or use the services offered on bngrealshoes.com. B&G Projects Srl may therefore collect data about you, such as your personal details (name and surname, shipping address, and billing address), browsing data (IP address), and data about your purchasing habits.

Your personal data is processed for the following purposes:

– conclude and execute the purchase contract for goods offered on bngrsconceptstore.it;
– provide you with the services offered by bngrsconceptstore.it;
– register on the Site and use the services reserved for registered users;
– manage your requests forwarded to our Customer Service.
In the cases mentioned above, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service you have specifically requested.

We also conduct statistical surveys and analyses with aggregated and anonymous data to understand how users interact and use the Site, in order to improve the quality of our services.

Only with your express consent, however, will we process your personal data for:

– carry out commercial and promotional communication activities;
– personalize the Site and commercial offers based on your interests.

Subjects authorized to process your data
Your personal data is processed by trained and instructed personnel of B&G Projects Srl, acting as Data Controller. Your data may also be processed by our suppliers, previously assessed and selected for their reliability and expertise, for organizational and functional needs related to the provision of services on bngrealshoes.com. If any of these parties are located in non-EU countries, the transfer of your personal data to those countries will be in compliance with the guarantees provided by law.

Data retention period
Your personal data is retained for a limited period of time depending on the purpose for which it was collected. After this period, your personal data will be deleted or otherwise irreversibly anonymized. The retention period varies depending on the processing purpose: for example, data collected following the purchase of goods on bngrealshoes.com is processed and retained in compliance with administrative and accounting formalities and local tax regulations (ten years); the data used to send you our newsletters is retained until you ask us to stop sending them.

Your rights
You may withdraw your consent to the processing of your personal data at any time, request information about the personal data we hold about you, its origin, and how it is used. You may also request that it be updated, corrected, or supplemented, as well as, where required by applicable law, erased, restricted, or objected to its processing. You may also request to receive your personal data in our possession in a machine-readable format and, where possible, have it transferred directly to a third party of your choice.

You can file a complaint with one of the supervisory authorities responsible for ensuring compliance with personal data protection regulations (for Italy, this is the Italian Data Protection Authority – https://www.garanteprivacy.it/) if you believe that your personal data has been processed unlawfully.

Note
This policy may be subject to changes and additions over time, so we encourage you to periodically review its contents. Where possible, we will try to inform you promptly of any changes made.

PRIVACY POLICY – Detailed information
General information
B&G Projects Srl, with headquarters in Viale Dell'Industria, 37, 37015 Sant'Ambrogio di Valpolicella, Verona – Italy, is the Data Controller, i.e., the entity that decides how and why to process your personal data.

You can always contact B&G Projects Srl by writing to the address above or by sending an email to info@begprojects.com

Type of personal data collected
The categories of personal data that B&G Projects Srl collects and processes when you browse bngrealshoes.com are as follows:

– we collect the personal data necessary to complete and execute your purchases on bngrsconceptstore.it, such as your name and surname, email address, shipping address, billing address, telephone number, and payment information;
– we collect your email address when you sign up for our newsletter service;
– we process the personal data you provide when you contact our Customer Service so we can provide you with the assistance you request;
– we collect and use your personal data for marketing purposes when you give us your consent;
– to register your account, we collect your first and last name, email address, password, and information about your access to the reserved area of ​​the Site.
– if you authenticate your account via external social networks (Facebook, Google, etc.), we collect your email address from these third parties, which is necessary for registration/authentication on bngrealshoes.com.
– We collect other personal data such as date of birth or gender only with your express consent. By analyzing this data, we can process information regarding your interests and preferences regarding our products and services, with the aim of presenting you with proposals and offers in line with your tastes.
– We collect information about your browsing on bngrsconceptstore.it (pages visited and interactions on the page) and save it on our servers.
B&G Projects Srl does not process personal data relating to minors. By accessing bngrealshoes.com and using the services offered by B&G Projects Srl, you declare that you are of legal age.

Use of personal data
B&G Projects Srl collects and processes your personal data for the following purposes:
– conclude and execute the purchase contract for the products offered on bngrsconceptstore.it. Specifically, we request the personal data necessary for the execution of the contract, such as payment, anti-fraud checks if you choose to pay by credit or debit card, invoicing, product shipping, and any returns management.
– Registration on the Site and use of the services offered to registered users. This activity is possible only by entering certain personal information, which is necessary to ensure the identification of the specific user and the performance of the services offered to registered users.
– Providing the services offered on bngrealshoes.com. Depending on the specific characteristics of each service, B&G Projects Srl collects personal data necessary to perform the service.
– to be able to satisfy your requests sent to our Customer Service.
– The information contained in the CVs sent to us will be used exclusively to assess their compatibility with any open positions. CVs are retained for a maximum of six months.
– statistical analysis and surveys. Some information about your use of the Site is used to conduct statistical analysis and surveys to improve our offering and services;
– With your express consent, the contact information you provide may be used for commercial communications regarding our products and services, offers and promotions, exclusives, new arrivals, etc. Furthermore, with your consent, this data may be used for market research and customer satisfaction surveys. These communications will be sent exclusively using the methods you selected (via email, SMS, telephone, postal mail, WhatsApp).
– Only with your consent, B&G Projects Srl will be able to personalize your experience as a registered user on bngrealshoes.com, offering you previews and offers in line with your tastes and sending you personalized commercial communications based on your interests. These communications will be sent exclusively using the methods you have chosen (via email, SMS, telephone, post, WhatsApp).
If you do not wish to receive further communications from B&G Projects Srl or change your consent, you can let us know by simply clicking on the appropriate "unsubscribe" link at the bottom of each communication, by accessing your account on the bngrealshoes.com website, by contacting our Customer Service or by writing to the address indicated above or to the email address info@begprojects.com

Please note that you may receive further communications from us even after submitting your unsubscribe request. Because some mailings may have already been scheduled, our systems may take some time to process your request.

In relation to all the activities listed above, we will process your personal data primarily through IT and electronic tools; the tools we use guarantee high security standards, in full compliance with applicable legislation.

Legal basis for processing
We process your personal data only when one of the conditions set forth by current legislation is met, and specifically:

– for the conclusion and execution of a contract to which you are a party
Only the minimum information necessary to perform the contract to which you are a party is used. This basis legitimises the processing of personal data that occurs in the following activities:

– conclusion and execution of a purchase contract for the products sold on bngrealshoes.com;
– registration on the Site and use of services reserved for registered users;
– provision of services offered on bngrsconceptstore.it;
– management of requests by Customer Service
Providing your personal data for these activities is a contractual obligation. If you do not wish to provide us with the requested data, it will not be possible to conclude or execute the contract and your requests.
– to comply with a legal obligation
In light of the emerging legal obligations to which B&G Projects Srl is bound in compliance with tax provisions and other regulations to which B&G Projects Srl is subject, your personal data is necessary and will be processed to fulfill the aforementioned legal obligations.

The processing of CVs voluntarily sent to B&G Projects Srl is legitimate as it is expressly authorized by law, which specifies that in such cases the consent of the person to whom the personal data refers is not required.
– for our legitimate interest
Some of the personal data you provide us when purchasing products or services on bngrsconceptstore.it may be processed to carry out anti-fraud activities: we have a legitimate interest in carrying out this activity to prevent and prosecute any fraudulent activities.

– based on your consent.
Marketing activities, opinion polls, market research, and analyses of your browsing and consumption habits are all subject to your explicit consent. Providing us with your personal data for these activities is entirely optional.

Authorized for processing
Your personal data is processed by internal personnel of B&G Projects Srl who are specifically trained and authorized to process it.

Your personal data will also be shared with third parties used to provide our services; these parties all offer adequate guarantees of compliance with personal data processing regulations. These parties have been designated as data controllers and carry out their activities according to the instructions given by B&G Projects Srl and under its control.

The third parties in question belong to the following categories: banking operators, internet providers, companies specializing in IT and telematics services; couriers; companies that carry out marketing activities; companies specializing in market research and data processing, and consulting firms.

The updated list of data controllers and processors is kept at the Data Controller's registered office.

Your data may be disclosed to the police, judicial, and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, the prevention and protection from threats to public safety, to allow B&G Projects Srl to ascertain, exercise, or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

Web push notification
Depending on the device you are browsing from, you may receive, with your consent, push notifications about our offers or news.

To disable notifications, depending on the platform and/or browser used, follow the steps below:

Desktop: Right-click the notification > disable notifications from bngrsconceptstore.it
Mobile: Go to Notification Center > Site Settings > Notifications > Block notifications from bngrsconceptstore.it
Common browsers:
Chrome: Settings > Show Advanced Settings > Privacy – Content Settings > Notifications – Manage Exceptions > Enter bngrsconceptstore.it and select “Block”
Firefox: Options > Content > Notifications – Select > bngrsconceptstore.it – “Block”
Safari: Preferences > Notifications > From here set the switch to “Deny”
Microsoft Edge Menu > Settings > View advanced settings: “Website permissions” and “Manage” sections.
Data transfer outside the EU
Some of the third parties processing your data may be located in countries outside the European Union. However, the transfer of your personal data to these parties and countries will only take place if an adequate level of data protection is provided or specific agreements are concluded to safeguard and protect your personal data.

Data retention period
Your personal data is retained for a limited period of time, varying depending on the type of processing activity. After this period, your data will be permanently deleted or otherwise irreversibly anonymized.

In any case, for technical reasons, the cessation of processing and the consequent permanent deletion or irreversible anonymization of the related personal data will be final within thirty days of the terms indicated below.

Your personal data is stored in compliance with the terms and criteria specified below:

– data collected to conclude and execute purchase agreements for goods or services on bngrsconceptstore.it: they are retained until the administrative and accounting formalities are completed. Billing data will be retained for ten years from the invoice date;
– registered user data: stored until you request deletion of your profile;
– payment data: these are retained until payment is certified and the related administrative and accounting formalities are completed following the expiration of the right of withdrawal and the terms applied for contesting the payment (credit or debit card data are not retained);
– data related to user requests to our Customer Service: they are retained until your request is fulfilled;
– data collected in the context of the use of services offered on bngrsconceptstore.it: they are retained until the termination of the service or the cancellation of the subscription to the service by the User;
– data related to user requests to our Customer Service: they are retained until your request is fulfilled;
CVs: are kept for six months from receipt;
– data provided for commercial communications, opinion polls and market research activities: they are retained until the user requests the interruption of the activity
– data used to personalize the Site and to show personalized commercial offers: they are stored until the user requests the cessation of the activity
– data used for market research and satisfaction surveys: they are retained until the User requests cessation of the activity.
Your rights
You may exercise your rights at any time with respect to any specific data processing by B&G Projects Srl. These rights include:

– Access and modification of data: You have the right to access your personal data and request that it be corrected, modified, or supplemented with other information. If you wish, we will provide you with a copy of the data we hold about you.
– Withdrawal of consent: You may withdraw at any time the consent you have given for the processing of your personal data in relation to any marketing activity (e.g., sending commercial and promotional communications, conducting market research and surveys, personalizing the website and commercial offers). Once your consent is withdrawn, we will promptly cease processing your personal data based on that consent, while processing based on different grounds or on other grounds will continue to be carried out in full compliance with applicable laws.
– Objection to the processing of your personal data: You have the right to object at any time to the processing of your personal data based on our legitimate interest, explaining the reasons for your request. Before granting your request, B&G Projects Srl will evaluate the reasons for your request.
– Deletion of personal data: In the cases provided for by applicable law, you may request the deletion of your personal data. Once your request has been received and assessed, if legitimate, we will promptly terminate the processing and delete your personal data.
– Temporary restriction of processing of personal data: in this case, B&G Projects Srl will continue to retain your personal data but will no longer process it, subject to legal exceptions. Restriction of processing may be requested if the accuracy of your personal data is contested, if the processing is unlawful, if you are exercising your legal rights, or if you object to processing, while we evaluate the reasons for your request.
– Transfer of your data to a party other than B&G Projects Srl (“right to data portability”). You can request to receive your data; where technically possible, your data may be transferred directly to a third party you indicate.
To exercise the rights described above, you can contact us by writing to the Data Controller's address above.

To ensure that our users' data is not violated or misused by third parties, we may verify the requester's identity before granting the request.

Security measures
Your personal data is processed with specific technical and organizational security measures, aimed at preventing illegitimate or fraudulent use. Specifically, we use security measures that guarantee: the pseudonymization or encryption of your data; the confidentiality, integrity, and availability of your data; and the ability to recover from a data breach. Furthermore, B&G Projects Srl is committed to regularly testing, verifying, and evaluating the effectiveness of technical and organizational measures to ensure continuous improvement in the security of processing.

Complaints
If you believe that the processing of your personal data has been unlawfully conducted, you can lodge a complaint with one of the supervisory authorities responsible for ensuring compliance with personal data protection regulations. In Italy, the complaint can be submitted to the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

Further information on how to submit your request is available on the Italian Data Protection Authority's website at https://www.garanteprivacy.it.

Information updates
This privacy policy may be subject to changes and additions over time. We encourage you to periodically review its contents: where possible, we will try to promptly inform you of any changes made and their consequences.

The updated version of the privacy policy will be published on this page, indicating the date of its last update.

Legislative references
Your personal data is processed by B&G Projects Srl in full compliance with the provisions of Regulation (EU) 2016/679 (General Data Protection Regulation), the Italian rules on the processing of personal data, and the provisions of the Italian Data Protection Authority www.garanteprivacy.it.

Last updated: May 2020