Information on the processing of personal data pursuant to and for the purposes of Art. 13 of the New European Regulation 2016/679 concerning the protection of individuals with regard to the processing of personal data (GENERAL DATA PROTECTION REGULATION – GDPR)
Your privacy
Welcome to our website bngrsconceptstore.it

B&G Concept Store collects and manages your personal data with the utmost attention and adopts specific security measures to protect them. Below you will find all the information on how we process your personal data in relation to your browsing on bngrealshoes.com and the use of the services offered.

If you want more precise information on how B&G Concept Store manages your personal data, read our Privacy Policy – Detailed information. Also read the "Cookie Policy" of bngrsconceptstore.it, which contains information on the use of cookies within the website and the conditions relating to our services. Some services may be subject to specific legal terms; in this case, we will take care to give you all the appropriate information from time to time.

The Data Controller
The Data Controller of your personal data is B&G Concept Store with registered office in Viale Dell’Industria, 37, 37015 Sant’Ambrogio di Valpolicella, Verona – Italy

Contact the data controller at any time by sending a request from the website, via email to contacts@bngrealshoes.com, by writing to the address of the B&G Concept Store headquarters for any clarification, question or need related to your privacy and the processing of your personal data.

Types of data processed and purposes of processing
B&G Concept Store processes the personal data you provide us when you place an order and purchase goods, and those we collect while you browse or use the services offered on bngrealshoes.com. B&G Concept Store can therefore collect data about you such as personal data (first and last name, shipping address and billing address), navigation data (IP address) and data on your purchasing habits.

Your personal data is processed for the following purposes:

– conclude and execute the contract for the purchase of goods offered on bngrsconceptstore.it;
– provide you with the services offered by bngrsconceptstore.it;
– register you on the Site and use the services reserved for registered users;
– manage your requests submitted to our Customer Service.
In the cases mentioned above, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service you have specifically requested.

We also carry out statistical surveys and analyses with aggregated and anonymous data to understand how users interact with and use the Site, to improve the quality of our services.

Only with your express consent, however, do we process your personal data for:

– carry out commercial and promotional communication activities;
– customize the Site and commercial offers based on your interests.

Subjects authorized to process your data
Your personal data is processed by trained and instructed personnel of B&G Concept Store as the Data Controller. Your data may also be processed by our suppliers, previously evaluated and chosen for their reliability and competence, for organizational and functional needs related to the provision of services on bngrealshoes.com. If some of these subjects should be based in non-EU countries, the transfer of your personal data to these countries will be in compliance with the guarantees provided by law.

Data retention period
Your personal data is stored for a limited period of time which depends on the purpose for which it was collected. At the end of this period, your personal data will be deleted or otherwise irreversibly anonymized. Depending on the purpose of the processing, the retention period changes: for example, data collected following the purchase of goods on bngrealshoes.com are processed and stored in compliance with administrative and accounting formalities in accordance with local tax regulations (ten years); data used to send you our newsletters are stored until you ask us to stop sending them.

Your rights
You can, at any time, revoke your consent to processing, know what personal data we hold, their origin and how they are used, request their update, rectification or integration and, where provided by current provisions, their deletion, the limitation of processing or object to their processing. You can also request to receive your personal data in our possession in a readable format by electronic devices and, where possible, the transfer of the same directly to a third party indicated by you.

You can lodge a complaint with one of the competent supervisory authorities for compliance with personal data protection regulations (for Italy it is the Guarantor for the Protection of Personal Data – https://www.garanteprivacy.it/), if you believe that the processing of your personal data has been carried out unlawfully.

Note
This information may undergo changes and additions over time, therefore, we invite you to periodically check its contents. Wherever possible, we will try to inform you promptly about the changes made.

PRIVACY POLICY – Detailed information
General information
B&G Concept Store with registered office in Viale Dell’Industria, 37, 37015 Sant’Ambrogio di Valpolicella, Verona – Italy, is the Data Controller, i.e. the entity that decides how and why to process your personal data.

You can always contact B&G Concept Store by writing to the address indicated above or by sending an email to info@begprojects.com

Type of personal data collected
The categories of personal data that B&G Concept Store collects and processes when you browse on bngrsconceptstore.it are the following:

– we collect the personal data necessary to conclude and execute your purchases on bngrsconceptstore.it such as first and last name, e-mail address, shipping address, billing address, telephone and payment data;
– we collect your e-mail address when you subscribe to our newsletter service;
– we process the personal data you provide us when you contact our Customer Service to provide you with the requested assistance;
– we collect and use your personal data for marketing purposes when you give us your consent;
– for your account registration we collect your first and last name, e-mail, password and information on your access to the reserved area of the Site.
– in case of account authentication through external social networks (Facebook, Google..), we collect your e-mail address from these third parties, which is necessary to register/authenticate on bngrealshoes.com.
– we collect other personal data such as date of birth or gender only with your express consent: by analyzing this data we can process information regarding your interests and preferences regarding our products and services, with the aim of presenting you with proposals and offers in line with your tastes.
– we collect information on your navigation on bngrsconceptstore.it (pages visited and interactions on the page) and save them on our servers.
B&G Concept Store does not process personal data relating to minors. By accessing bngrealshoes.com and using the services offered by B&G Concept Store you declare that you are of legal age.

Use of personal data
B&G Concept Store collects and processes your personal data for the following purposes:
– conclude and execute the contract for the purchase of products offered on bngrsconceptstore.it. In particular, the personal data necessary for the execution of the contract are requested, such as payment, anti-fraud checks if you choose to pay by credit or debit card, invoicing, product shipping and any return management.
– registration on the Site and use of services offered to registered users. This activity is only possible by entering certain personal information, necessary to ensure the identification of the specific user and the performance of the services offered to registered users
– provision of services offered on bngrealshoes.com. In relation to the specific characteristics of each service, B&G Concept Store collects personal data necessary for its performance.
– to satisfy your requests submitted to our Customer Service.
– for the CVs sent to us, the information contained therein will be used exclusively to evaluate compatibility with any open positions. CVs are kept for a maximum period of six months.
– analysis and statistical surveys. Some information on the use of the Site is used to carry out analyzes and statistical surveys in order to improve our offer and our services;
– with your express consent, the contact details provided may be used for commercial communications about our products and services, offers and promotions, exclusives, new arrivals, etc. Furthermore, again with your consent, such data may be used for market research and satisfaction surveys. These communications will take place exclusively in the ways you have chosen (via e-mail, SMS, telephone, paper mail, Whatsapp).
– only with your consent, B&G Concept Store may personalize your experience as a registered user on bngrsconceptstore.it, offering you previews and offers in line with your tastes and sending you personalized commercial communications according to your interests, these communications will take place exclusively in the ways you have chosen (via e-mail, SMS, telephone, paper mail, Whatsapp).
If you do not wish to receive further communications from B&G Concept Store or change your consents, you can simply notify us by clicking on the "unsubscribe" link at the bottom of each communication, by accessing your account on the bngrsconceptstore.it website, by contacting our Customer Service or by writing to the address indicated above or to the email address info@begprojects.com

We inform you that you may receive further communications from us even after submitting your unsubscription request, as some mailings may have already been scheduled, and our systems may take some time to process your request.

In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high security standards, in full compliance with current legislation on the matter.

Legal basis for processing
We process your personal data only in the presence of one of the conditions provided for by current legislation, and specifically:

– for the conclusion and execution of a contract to which you are a party
Only the minimum information necessary for the execution of the contract to which you are a party is used. This basis legitimizes the processing of personal data that takes place in the following activities:

– conclusion and execution of a contract for the purchase of products sold on bngrsconceptstore.it;
– registration on the Site and use of services reserved for registered users;
– provision of services offered on bngrsconceptstore.it;
– management of requests from Customer Service
The provision of your personal data for these activities is a contractual obligation. If you do not wish to provide us with the requested data, it will not be possible to conclude or execute the contract and your requests.
– to comply with a legal obligation
In the face of emerging legal obligations to which B&G Concept Store is bound in accordance with tax provisions and other rules to which B&G Concept Store is subject, your personal data are necessary and will be processed to comply with the aforementioned legal obligations.

The processing of CVs spontaneously sent to B&G Concept Store is legitimate as it is expressly authorized by a legal provision, which specifies that in this case the consent of the person to whom the personal data refers is not required.
– for our legitimate interest
Some of your personal data that you provide us when purchasing products or services on bngrsconceptstore.it may be processed to carry out anti-fraud activities: there is a legitimate interest in carrying out this activity to prevent and pursue any fraudulent activities.

– based on your consent.
Marketing activities, opinion polls, market research and analyzes of your browsing and consumption habits are all subject to your explicit consent. Providing us with your personal data for these activities is absolutely optional.

Authorized to process
Your personal data is processed by internal staff of B&G Concept Store specifically instructed and authorized to process it.

Your personal data will also be transmitted to third parties used to provide our services; these subjects all offer adequate guarantees of compliance with personal data processing regulations. These subjects have been designated as data processors and carry out their activities according to the instructions given by B&G Concept Store and under its control.

The third parties in question belong to the following categories: banking operators, internet providers, companies specialized in IT and telecommunications services; couriers; companies that carry out marketing activities; companies specialized in market research and data processing, consulting companies.

The updated list of data processors and persons in charge of processing is kept at the registered office of the Data Controller.

Your data may be transmitted to the police and judicial and administrative authorities, in accordance with the law, for the ascertainment and prosecution of crimes, the prevention and safeguarding against threats to public safety, to allow B&G Concept Store to ascertain, exercise or defend a right in court, as well as for other reasons connected with the protection of the rights and freedoms of others.

Web push notification
Depending on the device from which you browse, you may receive, with your consent, push notifications about our offers or news.

To deactivate notifications, depending on the platform and/or browser used, follow the steps listed below:

Desktop: Right-click on the notification > disable notifications from bngrsconceptstore.it
Mobile: Go to the notification center > Site parameters > Notifications > Block notifications from bngrsconceptstore.it
Common browsers:
Chrome: Settings > Show advanced settings > Privacy – Content settings > Notifications – Manage exceptions > Enter bngrsconceptstore.it and select "Block"
Firefox: Options > Content > Notifications – Choose > bngrsconceptstore.it – "Block"
Safari: Preferences > Notifications > From here, set the selector to "Deny"
Microsoft Edge Menu > Settings > View advanced settings: "Website permissions" and "Manage" sections.
Extra-EU data transfer
Some of the third parties who process your data may be based in countries outside the European Union. However, the transfer of your personal data to such subjects and such countries will only take place if an adequate level of data protection is offered or after the conclusion of specific agreements for the safeguarding and protection of your personal data.

Data retention period
Your personal data is stored for a limited period of time and varies depending on the type of activity provided for by the processing. Once this period has expired, your data will be permanently deleted or otherwise irreversibly anonymized.

In any case, for technical reasons, the cessation of processing and the consequent definitive deletion or irreversible anonymization of the related personal data will be final within thirty days from the terms indicated below.

Your personal data is stored in compliance with the terms and criteria specified below:

– data collected to conclude and execute contracts for the purchase of goods or services on bngrsconceptstore.it: are kept until the completion of administrative-accounting formalities. Data related to invoicing will be kept for ten years from the invoice date;
– registered user data: are kept until you request the deletion of your profile;
– payment-related data: are kept until payment certification and the conclusion of related administrative-accounting formalities following the expiry of the right of withdrawal and the terms applied for payment dispute (credit or debit card data are not kept);
– data related to user requests to our Customer Service: are kept until your request is satisfied;
– data collected in the context of the use of services offered on bngrsconceptstore.it: are kept until the termination of the service or the cancellation of the service subscription by the User;
– data related to user requests to our Customer Service: are kept until your request is satisfied;
CVs: are kept for six months from receipt;
– data provided for commercial communications, opinion polls and market research activities: are kept until the user requests the cessation of the activity
– data used to personalize the Site and to display personalized commercial offers: are kept until the user requests the cessation of the activity
– data used for carrying out market research and satisfaction surveys: are kept until the User requests the cessation of the activity.
Your rights
At any time you can exercise your rights with reference to each specific data processing by Concept Store. These rights consist of:

– data access and modification: you have the right to access your personal data and to request that it be corrected, modified or supplemented with other information. If you wish, we will provide you with a copy of your data in our possession.
– withdrawal of consent: you can withdraw at any time any consent you have given for the processing of your personal data in relation to any marketing activity (e.g. sending commercial and promotional communications, carrying out market research and surveys, customising the website and commercial offers). Once consent is withdrawn, we will promptly cease processing your personal data based on such consent, while other processing or processing based on other assumptions will continue to be carried out in full compliance with current provisions.
– opposition to the processing of personal data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, explaining the reasons that justify your request; before accepting it, B&G Concept Store will have to evaluate the reasons for your request.
– erasure of personal data: in cases provided for by current legislation, you can request the erasure of your personal data. Once your request has been received and evaluated, if legitimate, we will promptly cease processing and erase your personal data.
– temporary restriction of personal data processing: in this case B&G Concept Store will continue to store your personal data but will not process it, subject to legal exceptions. Restriction of processing may be requested in the event of a dispute regarding the accuracy of your personal data, unlawful processing, the exercise of your right in court and in the event of opposition to processing, during the period in which we evaluate the reasons for your request.
– transfer of your data to a subject other than B&G Concept Store ("right to data portability"). You can request to receive your data, where technically possible, your data can be transferred directly to a third party indicated by you.
In order to exercise the rights described above, you can contact us by writing to the address of the Data Controller indicated above.

In order to ensure that our users' data is not violated or used unlawfully by third parties, we may verify the identity of the applicant before accepting the request.

Security measures
Your personal data is processed with specific technical and organisational security measures, aimed at preventing unlawful or fraudulent use. In particular, we use security measures that guarantee: the pseudonymisation or encryption of your data; the confidentiality, integrity, availability of your data, the ability to restore in case of data breach. In addition, B&G Concept Store undertakes to regularly test, verify and evaluate the effectiveness of technical and organisational measures in order to ensure continuous improvement in processing security.

Complaints
If you believe that the processing of your personal data has been carried out unlawfully, you can lodge a complaint with one of the supervisory authorities competent for compliance with personal data protection regulations. In Italy, the complaint can be submitted to the Garante per la Protezione dei Dati Personali.

Further information on how to submit a complaint is available on the Garante website, at https://www.garanteprivacy.it.

Information updates
This privacy policy may be subject to changes and additions over time. We invite you to periodically check its contents: where possible, we will try to inform you promptly about the changes made and their consequences.

The updated version of the privacy policy, in any case, will be published on this page, with an indication of the date of its last update.

Legislative references
The processing of your personal data is carried out by B&G Concept Store in full compliance with the relevant provisions of Regulation (EU) 2016/679 General Data Protection Regulation, the Italian personal data processing regulations and the provisions of the Italian Supervisory Authority www.garanteprivacy.it.

Last update: May 2020